Shipping returns / Refund policy
We hope that the item you choose will meet with your complete satisfaction. However, if this is not the case, our return policy is as follows:
- A request for return must be made within 14 days from the day you receive your order.
- Returns must be packed in the original boxes that you received them in, with the associated packing to protect the product from damage.
- All returns must be in good working order with no damage, missing parts. No refunds will be made for damaged products or used parts.
You would be responsible for freight charges to return the items to The Jarfactory.
Before sending the goods back to us please send us an email or letter to :
IIP - The Jarfactory
9260 - Wichelen